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Privacy Statement LAST UPDATED: May 20, 2018
The following statement has been developed to demonstrate
our commitment to your privacy. This statement discloses the
information gathering and dissemination practices for High Tech
Aid's websites.
At High Tech Aid (HTA), we respect your
privacy. We want to ensure that you get the information,
content, and experiences that matter most to you. HTA is
committed to protecting the privacy of its members, customers,
volunteers, and other contacts.
Scope
This privacy policy applies to all personal
data processed by full-time and part-time employees, volunteers
when acting on behalf of HTA, contractors and partners doing
business on behalf of HTA, as well as all legal entities, all
operating locations in all countries, and all business processes
conducted by HTA.
What information do we collect?
HTA may collect the following personal data in
line with the use purposes explained in a subsequent section:
·
Your name and
contact details (including phone number and email address)
·
Professional
demographics such as title, profession, and job function
·
Online profile
data/usage
·
Social media
profile information
·
Copies member
registration forms
·
Purchasing and
payment information (including billing and shipping address)
·
Registration
and participation in HTA events and activities
·
Subscription
preferences
·
Cookies
·
Information
collected by your use of a browser such as:
o
Information about the device(s) you use
o
Information about service usage
o
Authentication data
o
Location information
·
Author and
peer review information
·
Submission
information for presentations, surveys, awards, and other
requests
·
Other
information you upload or provide to us
How do we use your information?
HTA uses (and, where specified, shares) your
personal information for the following purposes:
To process transactions. HTA uses personal information such as name, physical
address, telephone number, email address, and
company/institution to engage in interactions with you,
including contacting you about your order, donation,
subscription, event participation, or membership. We use
financial/credit card and payment information to process your
order and may need to share some of this information with
delivery services, credit card clearing houses, and other third
parties to complete the transaction.
To provide support or other services. HTA may use your personal information to provide you with
support or other services that you have ordered or requested.
HTA may also use your personal information to respond directly
to your requests for information, including registrations for
newsletters, webinars, or other specific requests, or pass your
contact information to the appropriate HTA distributor or
reseller for further follow-up related to your interests.
To provide information based on your needs and
respond to your requests. HTA may use
your personal information to provide you with notices of new
product releases, meeting announcements, and service
developments.
To provide online forums and social networks. Some services available on the websites permit you to
participate in interactive discussions, post comments,
opportunities, or other content to a bulletin board or exchange,
or otherwise engage in networking activities. Some of these
services are moderated; all may be accessed for technical
reasons (for example, for improvements or fixes). HTA does not
control the content that users post to these forums or social
networks. You should carefully consider whether you wish to
submit personal information to these forums or social networks
and tailor any content you submit appropriately and in
accordance with the relevant terms of use. You should also
review any additional terms and conditions that may govern your
use of these services, including terms related to sharing your
personal information and receiving communications.
To administer products. HTA may contact you if you purchase products to confirm
certain information about your order (for example, that you did
not experience problems in the download process). We may also
use this information to confirm compliance with licensing and
other terms of use and may share it with your
company/institution.
To select content, improve quality, and
facilitate use of the websites. HTA may use
your personal information, including the information gathered as
a result of site navigation and electronic protocols and cookies
(including third-party cookies), to help create and personalize
website content, improve website quality, track marketing
campaign responsiveness, evaluate page response rates, conduct
usability testing, and facilitate your use of the websites (for
example, to facilitate navigation and the login process, avoid
duplicate data entry, enhance security, keep track of shopping
cart additions, and preserve order information between
sessions).
To serve personalized advertising to you. We don't share your information with advertisers without
your consent. We allow advertisers to choose the characteristics
of users who will see their advertisements, and we may use any
of the non-personally-identifiable attributes we have collected
to select the appropriate audience for those advertisements.
When you click on or otherwise interact with an advertisement,
there is a possibility that the advertiser may place a cookie in
your browser and that your attributes meet the criteria the
advertiser selected.
Behavioral Advertising. We may use
your Personal Information to provide you with targeted
advertisements or marketing communications we believe may be of
interest to you. For
more information about how targeted advertising works, you can
visit the Network Advertising Initiative’s (“NAI”) educational
page at
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work .
You can opt out of specific targeted
advertising by:
·
FACEBOOK -
https://www.facebook.com/settings/?tab=ads
·
GOOGLE -
https://www.google.com/settings/ads/anonymous
·
BING -
https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these
services by visiting the Digital Advertising Alliance’s opt-out
portal at:
http://optout.aboutads.info/ .
To assess usage of HTA products and services. HTA may track your usage of HTA products and services
(e.g., HTA Members Only, Webinars, or Members Directory) to
determine your level of usage, and those usage statistics may be
made available to HTA’s content licensors and your
company/institution.
To communicate with you about a meeting,
conference, or event. We may
communicate with you about a meeting, conference, or event
hosted or co-sponsored by HTA or one of our business associates.
This may include information about the event's content, event
logistics, payment, updates, and additional information related
to the event. Information you provide when registering for or
participating in a conference managed or co-sponsored by
parties, other than or in addition to HTA may be shared with
those parties, and the treatment of such information is further
subject to the privacy policies of those parties. HTA and its
conference co-sponsors may contact you after the event about the
event, subsequent iterations of the event and related events.
Please note that HTA conference, meeting or event organizers,
co-sponsors, exhibitors, and other third parties may directly
request your personal information at their conference booths or
presentations. Providing your information to them is optional,
and you should review their privacy policies to address your
particular needs and concerns about how they will treat your
personal information.
To update you on relevant HTA benefits,
programs, and opportunities. HTA may
communicate with you regarding relevant HTA benefits, programs,
and opportunities available to you, through your membership with
HTA.
To engage with third parties. HTA may share your personal data with third parties in
connection with services that these individuals or entities
perform for or with HTA. These third parties are restricted from
using this data in any way other than to provide services for
HTA or for the collaboration in which they and HTA are
contractually engaged (for example, hosting a HTA database or
engaging in data processing on HTA’s behalf, or mailing you
information that you requested). These third parties are
carefully selected by HTA and obligated to keep your data
secure. From time to time, we may also share your information
with third parties whom we think might provide content,
products, or services of interest to you.
To protect HTA content and services. We may use your information to prevent potentially
illegal activities and to enforce our terms and conditions. We
also use a variety of technological systems to detect and
address anomalous activity and to screen content to prevent
abuse, such as spam. These efforts may, on occasion, result in a
temporary or permanent suspension or termination of some
functions for some users.
To get feedback or input from you. In order to deliver products and services of most
interest to our customers, from time to time, we may ask
members, customers, volunteers, and website visitors to provide
us input and feedback (for example through surveys, usability
studies, focus groups).
How can you control your
information?
You can control the information we have about
you and how we use it in several ways.
·
Use the
unsubscribe method provided in our various communications
·
Contact HTA at
privacy@hightechaid.com
to request details about the information that we have recorded
and to request changes to that information.
Personal data about minors and children HTA does not knowingly collect data from or about
children under 16 without the permission of
parent(s)/guardian(s). If we learn that we have collected
personal information from a child under 16, we will delete that
information as quickly as possible. If you believe that we might
have any information from or about a child under age 16, please
contact us.
How will you know if the Privacy Policy is
changed?
HTA may update its Privacy Policy from time to
time. If we make any material changes we will notify you by
email if you have a HTA Account, or by means of a notice on this
website prior to the change becoming effective. We encourage you
to periodically review this page for the latest information on
our privacy practices.
Technical & Regulatory
Information
Logging practices
HTA automatically records the Internet
Protocol (IP) addresses of visitors. The IP address is a unique
number assigned to every computer on the internet. As well as
recording the IP addresses of users, HTA may also keep track of
sites that users visited immediately prior to visiting HTA's
website and the search terms they used to find it. We keep track
of the pages visited on HTA's website, the amount of time spent
on those pages and the types of searches done on them. Your
searches remain confidential and anonymous. HTA uses this
information only for statistical purposes to find out which
pages users find most useful and to improve the website.
HTA also captures and stores information that
you transmit. This may include:
·
Browser/Device
type/version
·
Operating
system used
·
Media Access
Control (MAC) address
·
Date, time,
and time zone of the server request
·
Volume of data
transferred
·
Internet
service provider
·
Referring/exit
pages
External links behavior
Some of HTA's websites link to other sites created and
maintained by other public- and/or private-sector organizations.
HTA provides these links solely for your information and
convenience. When you transfer to an outside website, you are
leaving the HTA domain, and HTA's information management
policies no longer apply. HTA encourages you to read the privacy
statement of each external website that you visit before you
provide any personal data.
Cookies and web beacons
Cookies and web beacons are electronic
placeholders that are placed on your device by websites to track
your individual movements on that website over time. HTA uses
both session-based cookies (which last only for the duration of
the user's session) and persistent cookies (which remain on your
device and provides information about the session you are in and
waits for the next time you use that site again).
These cookies and web beacons provide useful information
to HTA, enabling us to recognize repeat users, facilitate the
user's access to and use of our sites, allows us to track usage
behavior, and to balance the usage of our websites on all HTA
web servers.
Tracking cookies, third-party cookies, and
other technologies such as web beacons may be used to process
additional information, enable non-core functionalities on the
HTA website and enable third-party functions (such as a social
media "share" link). We may also include web beacons and other
similar technology in promotional email messages to determine
whether the messages have been opened.
Do Not Track (DNT)
The online advertising industry has
self-regulatory initiatives designed to provide consumers a
choice in the types of ads they may see online and to
conveniently opt-out from online behavioral ads served by some
or all of the companies participating in these programs. Our
websites do not respond to DNT consumer browser settings.
Collaboration with authorities
HTA has appointed and mandated a privacy
officer who represents the regulatory authorities inside the HTA
organization, and in return represents the HTA organization to
regulatory authorities.
The HTA privacy officer will ensure proper
communication with the relevant regulatory authority for
privacy. The privacy officer will lead investigative action,
complaint handling and data breach notification. The privacy
officer will also monitor regulatory changes and consult the
regulatory authority where implementation of a regulatory or
technological change leads to doubt.
Transfer of information to other countries
As a global organization, HTA engages in a
number of international activities. In connection with the
management of those activities, HTA may transfer information to
other countries. By submitting your information to HTA via the
websites, or in connection with your interactions with HTA
offline, you consent to such transfers and to the processing of
this information in other countries.
Responses to legal requests
HTA reserves the right to share your
information to respond to duly authorized information requests
of governmental authorities or where required by law. In the
event of bankruptcy, merger, acquisition, reorganization or sale
of assets, your information may be sold or transferred as part
of that transaction. The promises in this privacy policy will
apply to your information as transferred to the new entity.
Your European Union privacy rights
Under the General Data Protection Regulation
(Regulation EU 2016/679) (also known as GDPR), if you are an
individual protected by the GDPR you may have certain rights as
a data subject. To request information about or avail yourself
of those rights, please send an email to privacy@HTARFID.org
with "GDPR Request" in the subject line. In the email please
describe, with specificity, the GDPR right you are requesting
assistance with. Please note additional information may be
requested prior to initiation of a request and that HTA reserves
the right to charge a fee with respect to certain requests. Upon
HTA’s completion of its review you will be notified if your
request has been granted, denied, or exemptions apply.
Your California privacy rights
Under California Civil Code Section 1798.83
(also known as S.B. 27), if you are a California resident and
your business relationship with HTA is primarily for personal,
family, or household purposes, you may request certain data
regarding HTA’s disclosure, if any, of personal information to
third parties for the third-parties’ direct marketing purposes.
To make such a request, please send an email to
privacy@HTARFID.org with "Request for California Privacy
Information" in the subject line. You may make such a request up
to once per calendar year. If applicable, we will provide you,
by email, a list of the categories of personal information
disclosed to third parties for their direct marketing purposes
during the immediately preceding calendar year, along with the
third parties' names and addresses. Please note that not all
personal information sharing is covered by S.B. 27's
requirements.
UK data
protection law
Under UK data protection law, you have the right to
request details of Personal Data which we hold about you. We
will comply with your request promptly and by no later than 40
days from receipt of any such request. We may charge a
reasonable fee for dealing with your request which we will
notify to you. If you would like to make any such request,
please write to our
privacy officer at
privacy@hightechaid.com.
Please help us to ensure that the information about you
that we hold is accurate and up to date. If you think that any
information we have about you is incorrect or incomplete, please
write to our
privacy officer
in the manner
set out above. We will correct or update any information about
you as soon as reasonably possible.
Data
Retention
When
you place an order through the Site, we will maintain your order
Information for our records unless and until you ask us to
delete this information.
How do I contact you if there is
an issue?
If you have any questions or concerns about
this Privacy Policy or about the use of your personal
information, please feel free to contact us by email at privacy@hightechaid.com.
Additional
Information
May 20, 2018
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